Privacy Policy

At TennisTrackAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our beta program
• Contact us for support
• Subscribe to our newsletter

This information may include:

• Name and email address
• Age group of the tennis player
• Country of residence
• Tennis skill level and goals

Training and Activity Data

When you use TennisTrackAI, we collect information about your tennis training sessions, including:

• Session duration and frequency
• Focus areas and drills practiced
• Self-reported performance metrics
• Goals and progress data

Automatically Collected Information

We automatically collect certain information when you access our services:

• Device type and operating system
• App usage patterns and features accessed
• IP address and general location (country/region)
• Browser type (for web access)

How We Use Your Information

We use the collected information to:

• Provide personalized AI coaching and training recommendations
• Track and display your tennis progress over time
• Improve our algorithms and service quality
• Communicate with you about your account and updates
• Provide customer support
• Analyze usage patterns to enhance user experience
• Send promotional communications (with your consent)

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our services (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Limited access to personal data on a need-to-know basis

Children's Privacy & COPPA Compliance

TennisTrackAI is designed for tennis players of all ages, including children under 13. We comply with the Children's Online Privacy Protection Act (COPPA) and take additional steps to protect the privacy of young users.

Information Collected from Children Under 13

For users under 13, we collect only the minimum information necessary to provide our tennis training services:

• First name (for personalization within the app)
• Age group (to provide age-appropriate training content)
• Training session data (drills, duration, self-reported performance)
• Device identifiers (for app functionality only, not for advertising)

We do not collect the following from children under 13:

• Email addresses (the parent/guardian account email is used)
• Precise geolocation data
• Photos, videos, or audio recordings
• Contact lists or social media identifiers

Parental Consent

Before collecting any personal information from a child under 13, we require verifiable parental consent. During account creation, a parent or legal guardian must:

• Create the account using their own email address
• Confirm they are the parent or legal guardian of the child
• Provide affirmative consent for the child's use of TennisTrackAI

We do not condition a child's participation in any activity on the disclosure of more personal information than is reasonably necessary to participate in that activity.

Parental Rights

Parents and legal guardians have the right to:

• Review the personal information we have collected from their child
• Request deletion of their child's personal information
• Refuse further collection or use of their child's information
• Revoke consent at any time, which will result in deletion of the child's data within 30 days

To exercise any of these rights, please contact us at privacy@tennistrackai.com with the subject line "COPPA Request." We will respond within 30 days and verify your identity as the child's parent or guardian before processing the request.

Data Retention for Children

We retain a child's personal information only for as long as necessary to fulfill the purpose for which it was collected. When a parent requests deletion or revokes consent, we delete all personal information associated with the child's profile within 30 days. Anonymized, aggregated training data that cannot be linked back to an individual child may be retained for service improvement purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@tennistrackai.com.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law, even after account deletion.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as authentication providers). We are not responsible for the privacy practices of these third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.